Customer Interview


Date: today's date

Interviewer: John Smith

Customer: Acme Inc.

Customer contact: Mary Doe (mary@customer.com) (123)456-7890

Background

List of goals of the interview:

  • goal #1
  • goal #2

Questions

List of questions for the customer:

question #1 ... ?

Customer answer:

customer answer

question #2 ... ?

Customer answer:

customer answer

question #3 ... ?

Customer answer:

customer answer

Findings

Summarize key findings from the interview:

  • issues discovered
  • areas for improvement