For purposes of this Agreement, “Service” refers to the Company’s service which can be accessed via our website located at allanswered.com as well as any other media form, media channel, subdomains, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). The terms “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of Service. If you are registering for or using the Services on behalf of an organization, you are agreeing to these Terms for that organization and promising that you have the authority to bind that organization to these Terms. In that case, "you" and "your" will also refer to that organization, wherever possible.
I. INFORMATION WE COLLECT
We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes your email, name, profile picture, as well as any other information with which you choose to provide us.
Information collected via Technology
In an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis.
Information you provide us by registering for an account
Children under 18
We do not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to register with the Service. If we become aware that we have collected personal information from a child under age 18 without verification of parental consent, we take steps to remove that information.
Subscription and billing
When purchasing the Services, we will require that you provide financial and billing information, such as billing name and address, and phone number. We do not collect or store your credit card number which is directly handled by Stripe which is PCI compliant.
II. HOW WE USE AND SHARE INFORMATION
In general, the Personal Information you provide to us is used to manage your access to the Service and to help us communicate with you. For example, we use Personal Information to contact users in response to questions, provide technical support, and inform users about new features.
We use billing information to check the financial qualifications of prospective customers and to collect payment for the Services. We use Stripe to manage credit card processing and Stripe is not permitted to store, retain, or use Billing Information except for the sole purpose of credit card processing on our behalf.
We shall not sell, transfer or lease out your personal data to third parties.
We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.
III. HOW WE PROTECT INFORMATION
The security of your Personal Information is important to us. We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. Furthermore, you are responsible for maintaining the security of any personal computing device on which you utilize the Services. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology.
V. YOUR RIGHTS
You have the following rights under data protection laws in relation to your personal data. Please read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
the right to access;
the right to rectification;
the right to erasure;
the right to restrict processing;
the right to object to processing;
the right to data portability;
the right to complain to a supervisory authority; and
the right to withdraw consent.
If you wish to exercise any of the rights set out above, please contact us at email@example.com.
VI. EU-U.S. AND SWISS-U.S. PRIVACY SHIELD
With respect to personal information received or transferred pursuant to the Privacy Shield Framework, we are subject to the regulatory enforcement powers of the U.S. Federal Trade Commission.
In compliance with the Privacy Shield Principles, as well as the GPDR, we will process data subject requests (as directed by the customer or “data controller”) and resolve complaints about our collection or use of personal information. EU and Swiss individuals with inquiries or complaints relative to our data collection should contact: firstname.lastname@example.org.
We have further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, JAMS, a US-based independent organization responsible for reviewing and resolving complaints about our Privacy Shield compliance. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://www.jamsadr.com/file-an-eu-us-privacy-shield-or-safe-harbor-claim for more information and to file a complaint. This service is provided free of charge to you.
If your Privacy Shield complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See Privacy Shield Annex 1 at https://www.privacyshield.gov/article?id=ANNEX-I-introduction.
We are responsible for the processing of personal data collected by us, under the Privacy Shield Framework, and subsequently transfers to third parties acting as agent on our behalf. We comply with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.
VIII. CONTACT US