AllAnswered Blog

Best Practices for Knowledge Management

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What do Your Employees need From Your Knowledge Base Software?

author Justin Friedman

As your organization continues to grow, there is a lot of information and guidelines that your employees need to know for doing their job efficiently. Any information that is not accessible easily can lead to repeated questions and lower productivity in team meetings. Therefore, having a strong knowledge base software can empower the sales team to close deals faster, the customer support team to resolve problems more efficiently, and the insights team to distribute their findings more effectively.

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Why Your Organization Needs a Knowledge Management System

author Justin Friedman

Now imagine, if every employee in your organization was connected through an AI-powered all-in-one knowledge management system. This is where we come in. AllAnswered is a unique concept that boosts the skillset of your employees through knowledge sharing, Q&A’s, periodic revision, and productivity management. It is a knowledge base software that aims to equip your employees with tacit as well as explicit knowledge.

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Top 3 Reasons You Should Upgrade Your Company Wiki

author Justin Friedman

A recent study showed that 57% of companies still use wikis to manage their content and knowledge. 10 years ago, wikis might be considered the best technology in town as it provides a way for employees to collaborate on documentation. But in today's fast-changing economy, wiki simply cannot keep up with the needs for managing your team knowledge and a more advanced solution is required.

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Your Complete Guide To Process Documentation, And Why It’s so Important

author Justin Friedman

Process documentation is the act of gathering, validating, and organizing your business processes. While it may seem complex to begin with, it’s really critical to the success of your operation that you start utilizing a system like this. Process documentation becomes the blueprint of your business operations.

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7 Ways to Improve Employee Training and Development Programs

author Justin Friedman

Employee training and development programs are the strongest pillars that lay the foundation of high performance, optimum results, and company success. This is the reason why millions of organizations around the globe spend billions of dollars on training and development programs for their employees. However, even with billions of dollars spent each year, improving these programs is one of the biggest concerns for HR executives.

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