Policy has expired but a renewal was not issued

11 weeks ago by
How can an agency go about getting a renewal policy?

The policy OPT01165611 has expired with today's date so the agent doesn't know how to go about getting a renewal, agent was under the impression renewal's are automatically created by Windhaven.
Community: WHCSR

1 Answer

11 weeks ago by
Tim Hu  

all uploaded docs are reviewed after 3-5 business days. Agent needs to wait

agent should also upload a request to renew policy.

I believe what needs to happen is we need to manually renew. Either UW or Manila has this ability.

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