Help text


52
views
1
11 months ago by
Link to audit and desk research:
https://digital.westpacgroup.com.au/confluence/display/CPL/Help+text

1. Upload examples of what you've used for your project (and what worked/didn't work)
2. Comment on the patterns that are posted below (and why you think it works, doesn't work)

2 Answers


0
11 months ago by
Audit observations:
If help text is used, it mostly serves to provide additional info about a specific field eg. why the bank needs that info, what we'll do with.
Noticed it being used more commonly in forms as opposed to online banking tasks.



 

1
I've noticed some forms require quite a lot of help text. From a visual design perspective this often makes the screen look quite overwhelming as there is so much to read. Is it possible to use a dismissible popover? This could be simple text link. There may be legal or accessibility issues here but it might be worth investigating.
written 11 months ago by Justin  
0
11 months ago by

 

Please login to add an answer/comment or follow this question.

Similar posts:
Search »
  • Placeholder text
    Link to the audit of placeholder text patterns: https://digital.westpacgroup.com.au/confluence/di...
  • Mobile Wallet (AKA Tap n' Pay)
    1. Upload examples of what you've used for your project (and what worked/didn't work) 2. Comment ...
  • Validation - errors
    1. Upload examples of what you've used for your project (and what worked/didn't work) 2. Comment ...
  • Electronic verification
    1. Upload examples of what you've used for your project (and what worked/didn't work) 2. Comment ...
  • Search pattern
    1. Upload examples of what you've used for your project (and what worked/didn't work) 2. Comment ...
  • Off-canvas menu (AKA navigation drawer, hamburger, kebab, shelf menu)
    1. Upload examples of what you've used for your project (and what worked/didn't work) 2. Comment ...
  • Date input
    1. Upload examples of what you've used for your project (and what worked/didn't work) 2. Comment ...
  • Expense splitter
    1. Upload examples of what you've used for your project (and what worked/didn't work) 2. Comment ...
  • Next Best Action (NBAs)
    1. Upload examples of what you've used for your project (and what worked/didn't work) 2. Comment ...
  • Header pattern
    What factors do you take into consideration when designing headers? Upload examples of what you...