Unable to Reset Password

22 months ago by

I followed instructions by clicking on Login button and then clicking the forgot password link. Entered my email and clicked send. A temporary password is NOT showing up, however. What's up?

1 Answer

22 months ago by

We just checked our email records and found that all our email were bounced with the following message. So please check your email system so our email can go through.

Sender Address Authentication

This email address is protected by a system that requires a simple, one-time authentication of new senders.

To authenticate your email address and immediately deliver your email, click this link

There is no need to re-send your original email as long as you click the link within one week.

If you have trouble making the link work, please notify system administrators by replying to this email.

Refer to the message headers below if you have questions about the authenticity of this notification.

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