'Unable to connect to the proxy server' seems to disable the app?
I wonder if someone can advise a non-techie? My brother has the Funamo Accountability app on his phone, but occasionally is seeing the below screen when he opens the funamo browser, and then it seems to have turned off the funamo app (he can access the settings etc). Is there any way to resolve this? I'm not sure what is causing it.
Thank you, A
Our phone is having this same issue. It has been going on for over 6 weeks.
Funamo is turned on, and other browsers work, after the password is entered. We have funamo on 2 other devices, and we aren't having any issues. Except for this one phone.
We rebooted the phone this weekend, and the browser worked until today. Funamo is active and running.
I have sent an email to support, and have not gotten an answer. It seems this started after a new software update for our carrier.
We have a Samsung Galaxy 5.
i have the same issues
If you are getting this error, it means that Funamo is not running. Funamo is the proxy between the browser and the internet, doing all the filtering. If Funamo is not running, you will see this proxy error. So please check to see why Funamo is no longer running.
Hi Funamo Support, do you have any update on this please?
I read another user's issue. And basically it's the power saving mode. If you turn it off the browser works.
Hi Heather, interesting - ours disconnected from the proxy thing for the first time in ages yesterday as well - about 9pm GMT?
I will try your other tip about power saving mode and try this.
we only have the funamo browser enabled, not the other ones however.