Funamo disabled itself
I had funamo enabled on my phone but after a few days, about a week, funamo disabled itself and all apps became accessible for no reason (my phone, Samsung J5, does not have safe mode). I have now enabled funamo again but I am worried that it will disable itself again. How can I prevent this from happening again?
Is it possible that it might have been caused by the phone's "power saving mode" when the power is low?
It is hard to tell what might be the reason that Funamo was disabled. You can try to change the power saving setting and make it less aggressive. Then keep monitoring it and see if it still happens.
I am also giving Funamo one last chance to do something about funamo disabling itself. It is happening repeatedly.
AND WHY DO YOU NOTIFY THE CHILD THAT FUNAMO IS DISABLED INSTEAD OF NOTIFYING THE PARENT? Genius!
I don't see this as a reason to disable a security warning. You could leave it as an option to the parent to chose if they want to be alerted when there is no activity from the client. Better safe than sorry.
Checking the logs if not updated every couple of days means that the child gets a couple of days unprotected and they know immediately because Funamo notifies them that it is disabled. So just as it issues a notification on the android status bar it can also send a notification to the server.
The phone is an Energy Neo 2 running Android 6. There is no power saving option and no non-standard settings, no killer apps. The child is not a hacker. I know about android development and I am not blaming your developers because the product exits every now and then on its own, there can be many reasons. However you have to offer a workaround, like a notification, otherwise as a security protection that goes down without warning when one is relying on it, actually it is worse than not having anything.
There are many discussions on the topic because there is no solution being offered.
Hi George, tnx for your reply.
In general I am on your side. But from my point of view there are several other aspects to keep in mind like
- reason of the issue (e.g. Android itself instead of funamo)
- cost of the solution compared to market competitors
Ok, as you mentioned, Funamo reimbursed your costs, then at least you have a state you can deal with.
Have a nice day! KR,
Funamo was working correcly on a Moto 3G of my son. Now with a Huawei Honor it disables continuously.
Does anyone have an idea where this come from?
There is no aggressive power saving policy. There is a cleaner, but the same that was installed on the previous phone without issues.
It is really annoying as I was happy so far with this program.