History of SMS and Calls is not synchronise to website.. The info is available on use phone.


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18 months ago by

Can only synchronise Web and Apps history.. Phone use in Xiaomi Note 3. Please advise

Community: Funamo

Not sure about Xiaomi. It is working fine for my LG G3.

written 18 months ago by tony phung  

Could you please check if phone and sms history are logged locally? Open Funmao app (not web) and login, click Device history in the list. Do you see the history under phone and message tab?

written 18 months ago by Funamo Support  

Hi Support,

Yes, the history of SMS and Calls are log locally in the phone.

 

written 18 months ago by Richard Sim  

That' good. It means that the device history is captured by Funamo. Now open Funamo app and go to Account settings, select Manually sync with server. Click Sync button on the next page and it should do  a manual sync. Do you see any error messages?

written 18 months ago by Funamo Support  

1 Answer


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17 months ago by

I manage to solve this problem.. There is a security setting in Xiaomi Note and block Funamo to access the SMS and Calls

Thank you for the information, Richard. Some phones from Asian vendors such as Xiaomi, Huawei, etc have non-standard features. Just another headsup, some of our customers reported that Xiaomi also has a feature to allow or disallow apps from automatic restart when you reboot the device. So please also check if it is the case for you. You need to enable Funamo to auto restart in Settings. Hope it helps.

written 17 months ago by Funamo Support  
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