History of SMS and Calls is not synchronise to website.. The info is available on use phone.


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2.3 years ago by

Can only synchronise Web and Apps history.. Phone use in Xiaomi Note 3. Please advise

Not sure about Xiaomi. It is working fine for my LG G3.

written 2.3 years ago by tony phung 

Could you please check if phone and sms history are logged locally? Open Funmao app (not web) and login, click Device history in the list. Do you see the history under phone and message tab?

written 2.3 years ago by Funamo Support 

Hi Support,

Yes, the history of SMS and Calls are log locally in the phone.

 

written 2.3 years ago by Richard Sim 

That' good. It means that the device history is captured by Funamo. Now open Funamo app and go to Account settings, select Manually sync with server. Click Sync button on the next page and it should do  a manual sync. Do you see any error messages?

written 2.3 years ago by Funamo Support 

1 Answer


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2.3 years ago by

I manage to solve this problem.. There is a security setting in Xiaomi Note and block Funamo to access the SMS and Calls

Thank you for the information, Richard. Some phones from Asian vendors such as Xiaomi, Huawei, etc have non-standard features. Just another headsup, some of our customers reported that Xiaomi also has a feature to allow or disallow apps from automatic restart when you reboot the device. So please also check if it is the case for you. You need to enable Funamo to auto restart in Settings. Hope it helps.

written 2.3 years ago by Funamo Support 
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