My son did a factory reset so I had to reinstall funamo. How do I make funamo to recognize it as the same device?


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13 months ago by

  It did not happened automatically. I am in the trial period but if I purchase a license  would I be able to recover it in case it happens again?  How?

add commentfollow this post modified 13 months ago by Alex Andrews   • written 13 months ago by Italpat  

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13 months ago by

Please make sure that you use the same Funamo account when you setup Funamo again after the reset. If you create a new Funamo account, Funamo will not be able to locate the license because it is in your old account. If you are using the same Funamo account, Funamo will automatically retrieve the license during setup. After setup is done, you can double check by going to Funamo main page and you should no longer see "Purchase Funamo now" selection at the top. Instead, you will see "Product Licensed" text besides the Funamo logo. 

add comment written 13 months ago by Funamo Support  
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13 months ago by

No need to purchase another license if it is the same device.

add comment written 13 months ago by Alex Andrews  
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